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Shipping:
Provided There aren't any problems with the order, most orders ship the day we receive them. With the exception of Saturday and Sunday. We use UPS exclusively. We ship UPS ground.
Contact us:
To contact Red's Closet, send us a e-mail to [email protected].
Exchange and Returns:
All returns and exchanges must be in like condition, containing all original packaging and accessories. You must e-mail for an exchange return code. Items must be exchanged or returned within the 30-days home trial period.
There are no exchanges on custom ordered items.
Payment:
We only take payments through paypal to ensure your security.
Back-orders and out of stock items:
Back-ordered items include items that were sold out at the time you placed your order. In the event your order has not been filled within 7 days, we will put it on back-order and notify you of the new shipping date via e-mail. Depending on the situation, one of our representatives may contact you via telephone. If you do not respond to our email notification, we will consider your order to be valid and the back-order acceptable by you. We will notify you upon our shipment date.
Most back-orders are shipped within 5 - 7 days.
In the event of discontinued items, you will be notified immediately to select alternate item(s) or request a full credit.
Thank you for shopping at Reds Closet...
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